The percentage of satisfied customers at USessay.com is our greatest pride. We have hired the best academic writers in the industry and they are always doing their best to satisfy your requirements, but in case the paper we deliver doesn’t meet your exact expectations, we will be more than happy to provide revisions according to our revision policy.
If our Quality Assurance Department finds that your revision requests aren’t in compliance with the terms mentioned above, you can make a new order and provide detailed instructions about all changes your paper needs.
The most important thing to remember is that the time for revision requirements is limited after you approve the paper – 7 days for papers shorter than 20 pages and 14 days for papers longer than 20 pages. You will not be entitled to free revisions after this deadline.
If your requirements for revisions include additional guidelines different from the ones you provided when you initially placed the order, we will charge a fee for re-writing according to the complexity of the changes you require. You can contact our customer support team at any time to ask for an estimation of the price in such case.
Our company appreciates your needs and we always do our best to satisfy your requirements. If the reason for your dissatisfaction is our fault, we guarantee to fix the issue without requiring additional payments. However, if your revision request doesn’t comply with our free revision policy, your request will be denied and you will be able to place a new order with your additional requirements.