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We only want the best for our customers, and to ensure their academic success we aim to only provide them with premium quality writing services which we believe they deserve. Our company USessay.com wants to thank you for choosing to work with us and in case you have a question to ask or some concern to clear out please contact our support team available to you 24/7.

Acknowledgment of Customers

Before completing the order at USessay.com you must confirm that you have read and understood the terms and conditions and will oblige to our user agreement. If you need any clarification it is better to first send us such request and later finish the order. Our clients understand that the products and services we provide are not to be used for any other but reference purposes only and we are not making any guarantees they will have any effect on their marks.

Together with your order you are obliged to also include all information you have about your academic assignment with your clear and precise instructions. If the materials required for completing your paper are rare or otherwise unavailable it would be better to provide a specification of the sources as soon as possible so there won’t be any delays with your writing. You are also responsible for choosing the correct academic level for your paper when placing the order. If your entry was wrong, by mistake or intention, please contact our Support Team immediately because additional changes, after the work on your paper has already started, may result in increased price of the final product.

Payment Agreement

Once you complete the order and accept the user agreement you automatically authorize our company to charge your account for the full amount of the purchased products and services. Information about current and previous orders can be found in the customer profile.

Cancelation of the Order

Your order can be cancelled for whatever reason and with no additional costs if you send us a formal email requesting it before the appointed writer has started researching or writing your paper. We review each cancelation request individually and reserve the right to disapprove it if we find out the user agreement was violated.

Delivery Deadlines and Reasons for Delay

The writers at USessay.com will always deliver their works on time as agreed, but our company will not be held accountable for delivery delays due to customers failing to promptly respond in instances like the following:

Billing Verification – When creating your account you must fill in correct billing data, and to make sure it is consent to our anti-fraud policy verify the request sent by our company. We are not responsible for delays that occur because you have failed to do this promptly.

Contact via Phone and Email – In the order form you must specify a valid email and phone number where your writer can reach you with important questions, concerns and requests for additional instructions regarding your paper. You must regularly check your email account and be available to answer phone calls so you can immediately clarify any uncertainties your writer may have and prevent delays. If delays do happen as a result, they will be considered your neglect and as such won’t constitute a solid reason for a refund.

Editing – Free revisions do not include changes in the instructions and requirements sent with the initial order and in the scope of the work involved. These are considered part of our editing services and are additionally charged, automatically prolonging the final date of your paper.

On-time Payment – The assigned writer will not start working on your order if the entire amount is not paid on time. Delays in payment may cause delivery delays for which our company is not responsible.

If delivery issue arises and you haven’t received your paper as scheduled you are advised to immediately contact our Support Team whose friendly stuff is available 24/7. After reviewing your request, if appropriate, you will receive a partial or full refund of your spending.

Legal Advice

You are the person responsible for knowing and abiding the laws in your state, country and territory when buying online and using the writing and other related services that we provide. If you do not fully understand the legal restrictions we advise you to contact your State Attorney General’s office, or other equivalent legal entity, before you place an order with our company.

Using fake credit cards and other forms of violation and cyber crime are illegal acts, and as such will be reported to proper legal authorities. When placing your order at USessay.com you agree that you will not use the products we provide for any other purpose except as a unique reference material for your own academic work. If otherwise, you will assume full responsibility for violating the terms and conditions of the service we provide and any additional liability incurred by it.

We value the privacy of our customers and do not use cookies to personalize visits on our website, or for any other need. Our company reserves the right to inform the clients via email about new offers, promotions and discounts, and other information we deem to be useful, and if you don’t want to get these messages, you can opt out of the mailing list anytime.